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FAQ

Frequently asked questions

Organised by topic — and if the answer isn't here, support is one email away.

Getting started
How do I create a project from a template?

Click New Project and the template gallery opens first — fifteen ready-made templates with live previews. Pick one and its stages, starter tasks and columns are set up for you, or choose Blank to start clean.

Can I try Vantra Projects without an account?

Yes — the live demo runs the full app in your browser with a seeded project. No email, no signup, and it leaves nothing behind.

How do I import existing work?

Import tasks from CSV into any project, and export any list or project back to CSV or PDF whenever you like.

How does the 30-day free trial work?

Every new workspace starts with a 30-day free trial of Pro or Business — no credit card required. If you decide not to subscribe when it ends, your workspace moves to the limited Free tier (one member, two projects) and keeps all your data.

Projects, views & tables
How do I switch between views?

Every project has tabs across the top — Main Table, Kanban, Gantt, Calendar, Workload, Sprints and more. They're all the same tasks, so switching never loses anything.

Can I rename table columns?

Yes — any column header, including the built-in ones. Hover the header, open its menu and choose Rename; Reset brings the default name back.

Can I add my own columns?

Add custom fields (text, number, date, dropdown, checkbox or link) from the table or project settings. Dropdown options are edited as chips — type and press Enter.

What are sub-projects?

One level of nesting for big efforts — an umbrella project like "Product launch" with the web app, mobile app and marketing site each as full projects underneath. Pick "Part of" when creating a project, and the umbrella shows each one's progress.

Templates
What do the built-in templates include?

Each of the fifteen templates brings its own board stages, starter tasks (with descriptions, priorities, milestones and relative due dates) and template-specific columns — a bug tracker gets Severity, a sales pipeline gets Deal value.

Can I turn my own project into a template?

Yes — open Edit project and choose Save as template. It captures groups, custom columns, renamed headers, table layout, automations, colour rules and views. You'll find it under Your templates when creating the next project.

Account, sync & security
Do my settings follow me across devices?

Yes — your theme, view preferences, board layouts, saved views, renamed columns and personal filters sync to your account. Sign in anywhere and your workspace looks the way you left it.

Do you support single sign-on and 2FA?

Sign in with Google or Microsoft, turn on two-factor authentication, and manage active sessions from Settings.

Where is my data stored?

Vantra Projects runs on Microsoft Azure, with connections encrypted in transit and access controls throughout. The security page has the detail.

Troubleshooting
Vantra AI says it isn't set up

Add an OpenAI key in Settings — until then AI features show a clear "not set up" message and everything else keeps working.

My changes in the demo disappeared

That's by design — the demo runs entirely in your browser session and saves nothing. Sign up to keep your work.

Something else isn't working

Head to the support page or email support@vantrasoftware.com — we usually reply within one business day.

Live demo

Try it before you even sign up

The full Vantra Projects app, seeded with a working project — open it in your browser and click anything.

  • A real project to explore — board, Gantt, calendar, docs & dashboards
  • No account, no email — nothing to install, nothing to configure
  • Exit anytime — it runs in your browser and leaves nothing behind

Opens instantly — no sign-up, no credit card.

Demo workspaceNorthwind Studio — click anything
The Vantra Projects board view in the demo workspace.
Click to explore

Still need a hand?

Email support@vantrasoftware.com and a human will get back to you — or start a free trial and explore at your own pace.

Vantra Projects